Privacy Policy

Data Protection Policy
Updated Nov 2024

Introduction
Young Drivers School Limited (“we”, “us”, “our”, or “the Company”) respects your privacy and is committed to protecting your personal data.
This policy explains how we manage your personal data, your privacy rights, and how the law protects you.
We require all employees, contractors, and service users to comply with their obligations under this policy and related guidelines.

Purpose of This Policy

This policy outlines:

What personal data we collect.
How we process and use your personal data.
Your rights regarding your personal data.

For questions or concerns about this policy, please contact us at hello@driveage10.co.uk.

Who We Are

Young Drivers School Limited (trading as DriveAge10), registered at Brynford House, Brynford Street, Holywell, Flintshire CH8 7RD,
is the “data controller” responsible for processing your personal data.
You can contact the Information Commissioner’s Office (ICO), the UK data protection supervisory authority, at
www.ico.org.uk. However, we encourage you to contact us first to resolve any issues.

Your Duty to Keep Us Informed

It is essential that your personal data is accurate and up-to-date. Please notify us promptly if your information changes during your
relationship with us.

The Data We Collect

We collect personal data to fulfill our contractual and legal obligations, improve our services, and ensure compliance with regulations. This includes:

Category	Examples
Identity Data	First name, last name, date of birth, gender, and video/audio recordings during instruction.
Contact Data	Address, email, and telephone numbers.
Financial Data	Bank account information for payments.
Special Categories Data	Biometric data, health information, or criminal records (for instructors only).

Anonymous data (data from which personal identifiers have been removed) may also be collected for statistical purposes.

How We Collect Personal Data

We collect data through:

Direct interactions – Email, phone, written correspondence, and in-person meetings.
Camera recordings – For instructional and safety purposes.
Third parties – Verification services and background checks for instructors.

How We Use Your Personal Data

We process your data lawfully and in accordance with the following legal bases:

Performance of a contract – To provide services, employment, or payment processing.
Legitimate interests – To manage and improve our business, monitor staff, and ensure safety.
Legal obligations – To comply with laws, such as safeguarding and tax reporting.

We do not rely on consent as a primary legal basis for processing your personal data.

Sharing Your Data

We may share your data with:

External Service Providers: For IT, payroll, and administrative services.
Professional Advisors: Lawyers, accountants, and insurers.
Regulatory Authorities: Local authorities, police, and safeguarding agencies as required by law.

All third parties must adhere to confidentiality and data protection laws when handling your data.

Data Security

We have implemented robust measures to safeguard your personal data from unauthorised access, use, or loss. Access is limited to employees and
third parties who need it for business purposes, under strict confidentiality agreements.

Your Rights

Access your personal data (data subject access request).
Correct incomplete or inaccurate data.
Request erasure of your data where no lawful basis exists for processing.
Object to processing based on legitimate interests.
Restrict processing in specific circumstances.
Transfer your data to another provider.
Withdraw consent where processing relies on it.

To exercise your rights, please contact hello@driveage10.co.uk.

Contact Us

Young Drivers School Limited t/a DriveAge10
Registered Office: Brynford House, Brynford Street, Holywell, Flintshire CH8 7RD
Phone: 01745 818811
Email: hello@driveage10.co.uk