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Previously ‘Autotutors
Young Driving School’
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Previously ‘Autotutors Young Driving School’
Previously ‘Autotutors
Young Driving School’
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ONLINE terms and conditions

Dated 1st July 2020
These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information.

General terms and conditions
This website is owned and operated by Young Drivers School Limited of Lleweni Parc Airfield, Mold Road, Denbigh, North Wales LL16 4BN. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at email address:  secretary@driveage10.co.uk or telephone: 01745 818811

Young Drivers School Limited t/a DriveAge10. Registered Company Number 10412762 Registered Office Address: Brynford House, Brynford Street, Holywell, Flintshire CH8 7RD

Telephone 01745 818811

DriveAge, DriveAge10, #DriveAge10 are registered trademarks of Young Drivers School Ltd.

  1. The contract between us
    We must receive payment of the whole of the price for the services that you order before your order can be accepted. Payment of the price for the services represents an offer on your part to purchase the services, which will be accepted by us only when a confirmation of acceptance is sent by us.  Only at this point is a legally binding contract created between us.
  1. Acknowledgement of your order
    To enable us to process your order, you will need to provide us with your e-mail address. We will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. For the avoidance of doubt, this correspondence does not constitute a contract between us.
  1. Ownership of rights
    All rights, including copyright, in this website are owned by or licensed to Young Drivers School Limited. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You may not modify, distribute or repost anything on this website for any purpose.
  1. Accuracy of content
    We have taken care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at the time of publishing and that all services have been described accurately.
  1. Damage to your computer
    We try to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website. Except in the case of negligence on our part, we will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.
  1. Availability
    The services will be provided within an agreed timescale, and time is not of the essence of the contract.
  1. Ordering errors
    You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process.
  1. Price
    The prices payable for services that you order are as set out on our website. All prices may be inclusive of VAT at the current rates and are correct at the time of entering information. 
  1. Payment terms
    We will take payment upon receipt of your order from your credit or debit card. We accept no liability if our services are delayed because you did not give us the correct payment details. If it is not possible to obtain full payment for the services from you, then we can refuse to process your order and/or suspend any further services. This does not affect any other rights we may have.
  1. Cancellation rights
    10.1      Where you are a consumer as defined in The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 SI 2013/3134  you have the legal right to cancel your order up to 14 calendar days after the day on which the contract is entered into (the Cancellation Period).  You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty (unless we have begun the services within the Cancellation Period in accordance with clause 10.4)10.2      You may give notice by email or telephone to cancel your activity booking up to 5 working days before your booked time and we will endeavour to offer you with a convenient replacement date, however we cannot guarantee a specific date and session time. Cancellations received less than 5 working days before the activity booking will result in your booking or voucher being forfeited and no replacement date or refund will be given.10.3      Should you wish to cancel your order, you can use the cancellation form provided at the end of these terms and conditions, or alternatively you can notify us by any other clear statement.

    10.4      If you require us to begin the services within the Cancellation Period we require you to make an express request to do so. In such cases, your right to cancel continues until either the end of the Cancellation Period, or the completion of the services, whichever is the earlier. If you cancel during the Cancellation Period we may charge you for any services provided up until the point when we receive your cancellation notice, and will provide a partial and proportionate refund accordingly. Your right to cancel the services will no longer apply once the services have been fully performed.

  1. Cancellation by us
    11.1      We reserve the right not to process your order if:11.1.1   We have insufficient staff or resources to deliver the services you have ordered;11.1.2   We do not provide services to your area; or

    11.1.3   One or more of the services you ordered was listed at an incorrect price due to a typographical error.

    11.2      If we do not process your order for the above reasons, we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit/debit card as soon as possible, but in any event within 14 days.

  1. Covid-19
    12.1      We reserve the right to ask you standard questions to assess for possible symptoms of Coronavirus and to carry out a temperature check.12.1.1   We reserve the right to refuse your order of an activity should we have reason to believe that you might present a risk of Coronavirus due to the answers you provide or any symptoms that you may show.12.2      In the event that your order of an activity is refused, you will be offered a non-transferable replacement date and time.

    12.2.1   In the case that the replacement activity date and time are not suitable, no further offer will be made and will result in your booking or voucher being forfeited and no replacement date or refund will be given.

  1. If there is a problem with the services
    13.1      If you have any questions or complaints about the services please contact us. You can do so at Telephone: 01745 818811 or email: secretary@driveage10.co.uk13.2      We are under a legal duty to supply services that are in conformity with this contract and in accordance with the Consumer Rights Act 2015 (the Act).
  1. Liability
    14.1      We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions.  We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.14.2      Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption.14.3      Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
  1. Notices
    Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Young Drivers School Ltd, Lleweni Parc Airfield, Mold Road, Denbigh, North Wales LL16 4BN and all notices from us to you will be displayed on our website from time to time.
  1. Changes to legal notices
    We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
  1. Law, jurisdiction and language
    This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.
  1. Invalidity
    If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
  1. How we may use your personal information
    We will only use your personal information as set out in our privacy policy.
  1. Third party rights
    Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
  1. Other important terms
    Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may submit the dispute for online resolution to the European Commission Online Dispute Resolution platform.

 

CANCELLATION FORM

(Complete and return this form only if you wish to withdraw from the contract)

To: Young Drivers School Ltd, Lleweni Parc Airfield, Mold Road, Denbigh, North Wales LL16 4BN

Email: contact@autotutors.co.uk

Telephone 01745 818811

I/we hereby give notice that I/we cancel my/our (choose one) for the supply of the following services:

Ordered on date: ………………………………………………..

Name of consumer(s):

…………………………………………………………………………..

Address of consumer(s):

………………………………………………………………………….

………………………………………………………………………….

………………………………………………………………………….

………………………………………………………………………….

Signature of consumer(s): (only if this form is notified on paper)

…………………………………………………………………………

 

Date:  ……………………………………………………………….

Copyright Young Drivers School Ltd © 2020 All Rights Reserved.